Customer Service Executive - Bengaluru, India - Victaman Services Pvt Ltd

Victaman Services Pvt Ltd
Victaman Services Pvt Ltd
Verified Company
Bengaluru, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Key responsibilities:

  • Handle incoming and outgoing calls
  • Respond to customers through the live chat app
  • Work with customers to understand and address all claim outcomes, billing, and coverage inquiries
  • Empathize and provide guidance to potential and current customers
  • Dealing with customer issues and churning out an easy-to-follow solution 8. Educate customers on upcoming promotions or deals
  • Interact with customers to ensure they have a desirable and shareable experience 10. Handle customers and clients with respect irrespective of the conflict situation 11. Provide training to new joiners to ensure customers receive excellent and consistent service by handling issues in similar manners
  • Put together customer service best practices as required
  • Those who are from or open to relocate to Bangalore

Salary:
₹16, ₹20,000.00 per month


Schedule:

  • Day shift

Ability to commute/relocate:

  • Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (required)

Language:


  • English (required)
  • Hindi (required)

Speak with the employer

  • 91-XXXXXXXXXX
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