Telecaller - Hyderabad, India - INFOSWAN GROUP

Description

We are interested in hiring a dedicated and hardworking individual as a Tele caller to join our Business Development Department.

Your main goal is to boost our Knowledge by reaching out to the existing customers as well as potential customers and New Customer's.

As a Tele caller, you are responsible for handling sales over the phone entirely and collect desired information from the clients.

You are also required to write down important information provided by the customer and follow up with them on a regular basis.

• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers using scripts.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer's needs and requirements.

• Under graduate / Graduation in any field. Well versed with computers.
• Knowledge (or) Work experience as a Tele caller, Telemarketer, or a similar role in the Business Development Department.
• Great interpersonal skills.
• Exceptional oral and written communication skills. Proficiency in English is a must.
• Strong organizational skills.
• Ability to work in a team or individually as and when required.
• Ability to manage and handle multiple tasks.

• Day shift

• 4, Green Hamlet Rd, Hanuman Nagar, Silpa Park, Kondapur, Hyderabad, Telangana 500084

• 12th (or) Bachelor's (required)

• Telugu/English (required)

• Day shift

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

• Higher Secondary(12th Pass) (preferred)

• Hindi (preferred)
• English (preferred)