Customer Service Representative - Kolkata, India - Ethical Den

Ethical Den
Ethical Den
Verified Company
Kolkata, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:


  • Initiate outbound calls to potential clients in the
    UK, Australia, and the US , building
    rapport, understanding client needs, and promoting our services with integrity, as a representer for Ethical Den's Digital Marketing and Software Development services
:


  • Engage in meaningful conversations to understand client requirements and effectively communicate how our services can address their needs.
  • Foster strong client relationships through regular followups, demonstrating a commitment to understanding and meeting their expectations.
  • Collaborate closely with our
    sales and marketing teams to align strategies and contribute to our business growth.
  • Maintain accurate records of client interactions, opportunities, and insights in our CRM system.

Requirements:


  • Minimum of **6 months
  • 1 year ** of proven experience in tele calling sales & marketing exposure, showcasing your ability to excel in a clientfocused role.
-
Excellent verbal communication skills, coupled with an articulate and professional phone manner
:


  • Familiarity with
    Digital Marketing and Software Development concepts will be advantageous
:


  • Adaptability to tailor conversations based on client preferences and evolving business needs.
-
Strong organizational skills to manage a steady flow of calls and interactions.
-
Proficiency in using CRM software and other relevant tools.

  • Positive attitude, selfmotivation, and a desire to exceed targets while maintaining ethical practices.

Work Schedule:

-
5 days a week (Monday to Friday)

Compensation and Benefits:


  • Exclusive incentives based on your performance, reflecting our appreciation for your dedication.
-
No rigid sales targets, promoting a stress-free and supportive work environment
:


  • Opportunities for skill development and career growth within the company.

Job Types:

Full-time, Permanent


Salary:

₹15, ₹20,000.00 per month


Benefits:


  • Paid sick time

Schedule:

  • Monday to Friday
  • UK shift
  • US shift

Supplemental pay types:

  • Commission pay

Experience:


  • International voice process: 1 year (required)
Customer Service Representative: 1 year (preferred)


Shift availability:

  • Night Shift (preferred)
  • Overnight Shift (preferred)
  • Day Shift (preferred)

Work Location:
In person


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