Office 365 Admin - Thane, India - MNR Solutions Private Limited

Deepika Kaur

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Deepika Kaur

beBee Recuiter


Description

Location:

  • Thane Mumbai

Experience:

  • 2 to 7 Years

Working Days:

  • 6 Days(WFO)

Level of Support:

  • L1/L2

Requirement:
-


  • Manage to Users & Groups on Microsoft 365 through GUI as well as PowerShell.
  • Understanding & managing all licenses as per an Organization policy based on users grade & assigning licenses through GUI as well as Windows PowerShell.
  • Manage Retention policy, Retention Tag, set mail sent & receive restriction for bulk users, export message trace report & skill to examine it.
  • End user support/Service Desk Support / Work ticket queue daily.
  • Excellent troubleshooting skills & complex support issues
  • Support Desktop and mobile devices, Remote support
  • Create support articles and maintain overall KB.
  • Contact users for follow ups and additional detail as needed
  • Respond to escalations and high priority request and issues
  • Write and executive knowledge on custom scripts (PowerShell) to remediate issues to support users
  • Knowledge on security & compliance on Office 365. Investigate skill on different Audit logs

Salary:
₹350, ₹850,000.00 per year


Schedule:

  • Day shift

Ability to commute/relocate:

  • Thane, Mumbai , Maharashtra: Reliably commute or planning to relocate before starting work (required)

Experience:


  • Office 365: 2 years (preferred)
- total work: 1 year (preferred)

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