Customer Service Executive - Pune, India - Tech Mahindra

Tech Mahindra

Verified Company

Pune, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Tech Mahindra International BPO Voice process

Position :
International Customer Care Executive

Job Type :
Full Time - NIGHT SHIFT - ROTATIONAL SHIFT

Salary : 2LPA To 4LPA.

Immediate Joiners from Pune are Preferred

Job Responsibilities:
1) Grad/Undergrad with minimum 6 month of experience in previous role/s

2) An advisor will be responsible for handling inbound customer queries (inc. billing, rate plans, service activations and changes, credits and adjustments, technical troubleshooting and complaints) using the live chat channel.

3) Take complete responsibility of providing accurate and relevant information and to resolve customers query on the first contact.

4) Excellent communication skills, written and verbal. Problem Solving Skills. Build a logical approach to address problems.

6) Rotational shift.

7) Strictly WORK FROM OFFICE ONLY

Job Types:
Full-time, Regular / Permanent

Pay:
₹18, ₹40,000.00 per month

Benefits: