Customer Care Executive - New Delhi, India - FOSERRA ENERGY PRIVATE LIMITED
Description
We are looking for a customer care executive.Responsibilities:
- Handle incoming customer inquiries and resolve issues promptly and efficiently
- Manage customer complaints and ensure timely resolution
Obiectives:
- Deliver exceptional customer service and ensure customer satisfaction
- Handle a high volume of customer inquiries and resolve issues efficiently
- Meet or exceed performance targets related to customer service metrics
- Good communication skills both verbal and written.
- Age limit 18 to 26 years male & female both can apply
- Strong problemsolving and decisionmaking ability
Job Types:
Full-time, Permanent, Fresher
Salary:
₹11, ₹18,988.94 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Internet reimbursement
- Work from home
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Joining bonus
- Performance bonus
Education:
- Higher Secondary(12th Pass) (required)
Experience:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- Hindi (required)
- English (required)
Ability to Commute:
- New Delhi, Delhi (required)
Ability to Relocate:
- New Delhi, Delhi: Relocate before starting work (required)
Speak with the employer
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