Customer / Application Support Executive - Thane, India - Decagon Software Private Limited

Decagon Software Private Limited

Verified Company

Thane, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Desired Qualities:

Good oral written communication skills
Familiarity with computer technology, Word & Excel
Ability to communicate and coordinate with other teams
Sound knowledge of web browsing.
Ability to analyze and troubleshoot
Experience in a phone based remote support role.
Good logical reasoning kills
Fluency in English & Hindi
Good written and verbal communication skills
Critical thinker and problemsolving skills
Provide first level Technical/Nontechnical support
Keep technical and product knowledge up to date through selflearning internal training
Maintain high level of customer satisfaction and product quality.
Ability to identify solve the user issues over mail/telephone/remote access.
Understand the issue reported by the customer, analyze and provide appropriate solution

Salary:
₹8, ₹14,000.00 per month

Benefits:

Work from home

Shift:

Day shift

COVID-19 considerations:
All employees wear mask.

Application Question(s):
- [Mandatory question] What is your expected monthly salary?
- [Mandatory question] If selected, when can you join?
- [Mandatory question] What is your residence location (full address)?
- [Mandatory question] If you are working, what is your current salary?
- [Mandatory question] Do you have a PC / Laptop with internet connection at home?

Education: