Senior Solution Expert - Bengaluru
20 hours ago
Job description
DealHub is a leading provider of sales engagement and revenue optimization solutions, empowering businesses to streamline their sales processes and drive growth.
As a company that advocates a customer-first approach, we're known for our professional Success team and are hiring a Solution Expert.
As a Solution Expert, you will act as the technical trusted advisor for the customer and be responsible for building the solution and leading the onboarding process through implementation, configuration, and integrations.
You will also be responsible for configuring the software, answering questions, leading technical sessions and ensuring the client is satisfied with the solution. You'll work closely with Customer Success, Support, and Product teams, and will be the go-to person for any technical solutions. It's a great opportunity for those who are thrilled by the combination of customer-facing and technical and logical processes.
- 3+ years in a highly technical, customer-facing role in SaaS.
- 3+ years of proven experience with implementing software/SaaS platforms.
- Strong analytical skills and data-oriented personality.
- Proven experience and in-depth knowledge of CRM systems (Salesforce/ Hubspot/ Dynamics).
- Experience with ERP and Billing tools and systems.
- Excellent communication skills and a customer-oriented approach.
- Strong project management skills and ability to manage multiple tasks.
- Great ambitious and problem-solving attitude.
- Fluent in English (both written and verbal).
- Graduated in relevant fields (Information Technology/ Industrial Engineering/ Information Systems).
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