Customer Care Executive - Navi Mumbai, India - TELSTRA GLOBAL BUSINESS SERVICES

TELSTRA GLOBAL BUSINESS SERVICES
TELSTRA GLOBAL BUSINESS SERVICES
Verified Company
Navi Mumbai, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

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Description

Job Title:
Customer Care Executive


Location:
Navi Mumbai, Maharashtra


Overview:


  • The Customer Support Associate is responsible for providing excellent customer service to customers by handling their queries, providing product and service knowledge, taking/canceling orders, and recording details of complaints.

Skills:


  • Communication skills

Qualifications:


  • H.S. (12th) pass or any graduate.
  • Freshers can also apply.

Responsibilities:


  • Handle customer queries
  • Provide product and service knowledge to customers
  • Take/cancel orders
  • Record details of complaints
  • Maintain positive customer relationships

Job Types:
Full-time, Regular / Permanent, Fresher


Salary:
₹12, ₹18,000.00 per month


Schedule:

  • Day shift

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

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