Inside Sales Executive:- Navi Mumbai - Navi Mumbai, Maharashtra, India - PTS Systems & Solutions Pvt Ltd
Description
Lead Generation:
- Conduct outbound calls to potential clients to generate interest in our ERP solutions.
- Qualify leads by gathering information about the prospect's business requirements Customer Engagement:
- Initiate and maintain positive relationships with potential and existing clients.
- Clearly and persuasively communicate the benefits and features of our ERP solutions.
Appointment Setting:
- Schedule appointments for the sales team with qualified leads.
- Ensure a smooth handover of leads to the sales team.
Follow-Up:
- Implement a followup strategy to nurture leads and convert them into opportunities.
- Maintain regular communication with existing clients to gather feedback and address concerns
Database Management:
- Update and maintain accurate records of client interactions in the CRM system.
- Assist in data cleansing and segmentation activities
Customer Support:
- Provide support to existing clients by addressing queries and concerns.
- Collaborate with the customer support team to ensure timely resolution of issues.
Reporting:
- Generate and analyse reports related to call activities, lead generation, and conversion rates.
- Provide regular updates on performance metrics to the sales and management teams
Job Types:
Full-time, Permanent
Benefits:
- Health insurance
- Provident Fund
Shift:
- Day shift
Supplemental pay types:
- Performance bonus
Travel requirement:
- No travel
Work Location:
In person
Speak with the employer
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