Telecaller Executive - Adyar, Chennai, Tamil Nadu, India - Iswarya Fertility Center
1 week ago
Description
Age Limit :
- Work with Excel sheets to help people find access to essential medical services in their neighborhood.
- Empathetic communication with callers to understand their needs and provide relevant solutions
- Inbound and outbound calling to answer medical needs of callers and direct them for medical consultation
- Follow up to ensure that appropriate actions were taken on patients' requests.
- Refer unresolved tickets, medical needs, or special requests to designated departments for further investigation.
- Will be responsible for handling inbound calls from the patients or complainants and directing them towards concerned medical practitioners.
- Applicants must enjoy working in a fastpaced environment and be able to thrive under pressure to ensure the maximum number of tickets are closed.
- Should have good interpersonal skills and the ability to understand the consultation requirement and, based on the same, be able to give recommendations.
- Strong inbound and outbound call handling potential.
- Should have excellent Tamil and English communication skills.
- Should be openminded and ready to learn.
- Followup with callers and the internal team
Salary:
₹14, ₹20,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Adyar, Chennai,
Tamil Nadu:
Reliably commute or planning to relocate before starting work (preferred)
Education:
- Bachelor's (preferred)
Experience:
- Telecaller: 1 year (preferred)
Language:
- Tamil & English (preferred)
Speak with the employer
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