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This role focuses on field interaction communication awareness building not direct sales You will represent our brand in the field help people understand the purpose of our center identify individuals who may benefit from our services Proper training communication scripts guidanc ...
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Sr Process Associate : International Voice : 4.10 LPA : Grads & UG
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We're hiring Customer Service Representatives for an International Voice Process at a leading IT MNC in Pune. As a Customer Support Specialist, you'll be the first point of contact for international customers, primarily responsible for handling inquiries, resolving issues, and en ...
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Generate leads through cold calling, prospecting, and researching potential clients using databases, social media, and industry directories. · Introduce the company's products or services to potential clients, highlighting benefits and value propositions. · Assess and qualify lea ...
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Medical Representative · JOB DESCRIPTION · Role Business Executive Non- Metro · Designation Business Executive · Function Sales · Department Domestic Sales · Reporting to Area Business Manager · Job Grade L1B · Direct Reportees NA ...
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Lead and manage a team of telesales representatives ensuring seamless operations and timely delivery of SLAs while maintaining high levels of employee and customer satisfaction. · ...
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We are hiring Customer Support Specialist for Domestic and International Process ( Voice, Chat & Blended) in Salt lake Sector 5. · Maintaining a positive, empathetic, and professional attitude toward customers at all times. · Responding promptly to customer inquiries. · ...
Kolkata, West Bengal3 weeks ago
Advanced Customer Interaction Representative - Kolkata - beBeeResponsiveness
Job title: Customer Service Agent
Description
Customer Support Specialist
The role of the Customer Support Specialist involves delivering exceptional customer service by resolving issues, addressing queries and providing support across various channels including tickets, live chat and calls.
This position requires strong communication skills, a willingness to adapt to changing situations and the ability to work effectively in a team environment. The ideal candidate will have prior experience in a customer-facing role, preferably with exposure to ticketing systems and CRM tools.
Key Responsibilities:• Provide timely responses to customer inquiries via phone, email or chat ensuring first-call resolution rates are met.
• Troubleshoot complex issues working closely with internal teams such as product development and account management.
• Collaborate with cross-functional teams on process improvements initiatives that impact customer satisfaction metrics..
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