Tele Caller - Andheri, Mumbai, Maharashtra, India - Purple Drive Technologies

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Outbound Calling:
Make a high volume of outbound calls to potential customers from provided leads or databases.

  • Lead Generation: Identify and qualify potential leads through effective questioning and active listening during phone conversations.
  • Product/

Service Promotion:
Present and explain product or service offerings to potential customers, highlighting their features, benefits, and value proposition.

  • Appointment Setting: Schedule appointments or meetings for sales representatives with interested prospects to further discuss products or services
  • Followup and

Relationship Building:
Maintain regular follow-up with potential customers to nurture leads and build rapport. Address any queries or concerns they may have.

  • Data Management: Accurately record customer information, interactions, and sales activities in the CRM system or other designated databases.
  • Market Research: Gather market intelligence and customer feedback during phone conversations, providing insights to the sales and marketing teams for continuous improvement.
  • Customer Service: Provide excellent customer service by promptly responding to customer inquiries, resolving complaints, and ensuring customer satisfaction.
  • Reporting: Prepare regular reports on call volumes, conversion rates, and sales achievements, and provide updates to management.

Schedule:

  • Day shift

Education:


  • Diploma (preferred)

Experience:


  • Caller: 1 year (required)
Customer Service: 1 year (preferred)


Work Location:
In person

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