Tele Caller - Andheri, Mumbai, Maharashtra, India - Purple Drive Technologies
Description
Outbound Calling:
Make a high volume of outbound calls to potential customers from provided leads or databases.
- Lead Generation: Identify and qualify potential leads through effective questioning and active listening during phone conversations.
- Product/
Service Promotion:
Present and explain product or service offerings to potential customers, highlighting their features, benefits, and value proposition.
- Appointment Setting: Schedule appointments or meetings for sales representatives with interested prospects to further discuss products or services
- Followup and
Relationship Building:
Maintain regular follow-up with potential customers to nurture leads and build rapport. Address any queries or concerns they may have.
- Data Management: Accurately record customer information, interactions, and sales activities in the CRM system or other designated databases.
- Market Research: Gather market intelligence and customer feedback during phone conversations, providing insights to the sales and marketing teams for continuous improvement.
- Customer Service: Provide excellent customer service by promptly responding to customer inquiries, resolving complaints, and ensuring customer satisfaction.
- Reporting: Prepare regular reports on call volumes, conversion rates, and sales achievements, and provide updates to management.
Schedule:
- Day shift
Education:
- Diploma (preferred)
Experience:
- Caller: 1 year (required)
Work Location:
In person
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