CRM Executive - Navi Mumbai, India - VnU services

VnU services
VnU services
Verified Company
Navi Mumbai, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Opportunity with a Real Estate Developer.


Position:
CRM Executive (Recovery).

Location:
Navi Mumbai

Experience - 4 yrs

Qualification - Graduate

  • Review accounts that are behind on their payments to determine appropriate action.
  • Contact customers to collect overdue payments.
  • Answer customer enquiries.
  • Discuss options available to customers who are facing pending dues, direct the action to manager in order to come to mutually acceptable arrangements which prevent further litigation action.
  • Adhere to appropriate timescales and regulatory requirements to ensure recovery of customer accounts.
  • Achieve day wise call targets, monthly collection targets both individually and team base and Key Performance Indicators.
  • Liaise with sales and resolve customer queries/complaints.
  • Excellent Communication and numeric skills.
  • Data input to MS Excel and CRM systems
  • Computer literate including a good knowledge of Excel and Word.
  • Maintaining and updating recovery job sheet on daily bases.
  • Able to follow processes and recommend improvements.
  • Good communication skills and interpersonal skill.
  • Should have sound knowledge of MS office, Recovery, Collections.

Salary:
₹25, ₹30,000.00 per month


Schedule:

  • Day shift

Application Question(s):

  • Current CTC
  • Expected CTC
  • Notice Period

Experience:


  • CRM Executive: 3 years (preferred)
Real Estate: 3 years (preferred)


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