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    eCommerce Solutions Consultant - thiruvananthapuram, India - Tryzens Global

    Tryzens Global
    Tryzens Global thiruvananthapuram, India

    5 days ago

    Default job background
    Full time
    Description

    Tryzens is an international digital commerce agency and our mission is to accelerate client success and growth across all channels, leveraging our expertise, insights, and digital-first principles, to deliver compelling experiences that delight and engage the customers.

    We're looking to hire an experienced eCommerce Solutions Consultant to join our team in India.

    The role of the Solutions Consultant requires proven experience in delivering high-quality e-commerce solutions as you'll be working with the client stakeholders, internal technical team and related third parties to analyse, design and document technical solutions to meet the business objectives. The role covers the full project life cycle from the elicitation of business requirements through to user acceptance testing and implementation of the system/s.

    The core responsibilities include:

    • Conducting client research and analysis of the current technology stack in use capability.
    • Lead platform-agnostic discoveries and suggest the best-fitting solutions that are logical, meet business needs, and are platform-appropriate.
    • Leading re-platform projects for eCommerce platforms end to end.
    • Leading Mobile App projects.
    • Create, own, and manage functional scope.
    • Understand the client's business needs and process.
    • Help our clients with building their road maps and backlog grooming of requirements.

    Requirements

    Core Requirements

    • Leading discovery workshops to gather business requirements, understand the current state and develop technical requirements.
    • Translating outputs from discovery workshops into JIRA Epics and User Stories, along with presenting highly technical concepts to external/internal senior business stakeholders.
    • Understanding of the full eCommerce product life cycle, including back-end systems (OMS, PIM, ERP, etc).
    • Working knowledge of either core eCommerce platforms such as Salesforce Commerce Cloud, SAP Commerce Cloud, Adobe Commerce Cloud, Shopify, CommerceTools or Big Commerce.
    • Proven track record in software development environments and experiences of end-to-end project lifecycles.
    • Experience in testing the developed solution to ensure it meets the client's business needs, requirements, and expectations.
    • Acting as a subject matter expert, including raising awareness of innovation, process improvements, and how to solve client challenges.
    • Proficient in co-coordinating with offshore teams and vendors across different time zones.
    • Experience with B2B and B2C eCommerce implementations
    • Requirement documenting skills in the form of user cases, user stories, wireframing, user flows/diagrams and functional specifications.
    • Ability to translate between development, creative and business stakeholders.

    Essential Skills & Experience

    • Working knowledge of other digital platforms such as Salesforce Marketing Cloud, Salesforce Service Cloud, Web CMS (Contentful, AEM), Klavyio, PIM systems, ERPs etc
    • Experience working within the retail industry
    • Familiar with JIRA, Confluence, MS Outlook, Word, Excel, Visio
    • A bachelor's degree or equivalent.
    • Exceptional analytical and conceptual thinking skills.
    • Experience creating detailed reports and presenting.
    • Excellent attention to detail, oral and written communication skills.
    • Interpersonal and consultative skills.
    • Team player with excellent collaboration skills, with a fantastic can-do attitude.
    • Previous experience facilitating discovery workshops.
    • Ability to analytically think and problem solve.
    • Knowledge of project management tools and methodologies.

    Desirable Experience & Knowledge

    • Knowledge of user experience.
    • Understanding of web standards, best practices, and latest online trends.
    • Exposure to the software testing process including the preparation of test plans, execution of test scripts.

    Benefits

    • Extremely competitive remuneration package
    • Technical training and certification
    • Flexible working hours
    • Food and gift vouchers
    • Work in a team of bright, friendly and cooperative people
    • Health insurance and Term insurance
    • Great work-life balance and 35 days annual leave
    • Interest free salary loans
    • Fresh fruit and snacks in the office
    • Regular team events
    • A positive and fun environment
    • Extremely competitive remuneration package
    • Technical training and certification
    • Flexible working hours
    • Food and gift vouchers
    • Work in a team of bright, friendly and cooperative people
    • Health insurance and Term insurance
    • Great work-life balance and 35 days annual leave
    • Interest free salary loans
    • Fresh fruit and snacks in the office
    • Regular team events
    • A positive and fun environment
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