Customer Service Representative - Bengaluru, India - Amnish HR Services
Description
Managing a team of representatives offering customer support.- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
Salary:
₹18, ₹30,000.00 per month
Benefits:
- Health insurance
- Life insurance
Schedule:
- Day shift
- Rotational shift
- UK shift
Ability to commute/relocate:
- Bangalore, Bengaluru Urban , Karnataka: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
- Hindi (preferred)
Speak with the employer
- 91-XXXXXXXXXX
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