Tele Caller Executive - Kochi, India - Western Lights Consultancy

Western Lights Consultancy

Verified Company

Kochi, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Position Overview:
We are seeking an enthusiastic and persuasive
Telecaller Executive to join our study abroad consultancy team.

As a Telecaller Executive, you will be the first point of contact for prospective students, providing them with information about our consultancy's services, study abroad programs, and guiding them towards their educational goals.

Key Responsibilities:

Outreach Calls:
Make outbound calls to potential students to introduce our consultancy's offerings and services.

Student Engagement:
Engage with potential students in a friendly and professional manner, building rapport and addressing their queries.

Appointment Scheduling:
Schedule appointments for counseling sessions with student advisors, ensuring a seamless experience.

Lead Generation:
Identify and qualify leads for potential students interested in studying abroad.

Database Management:
Maintain accurate and up-to-date records of calls, interactions, and outcomes in the CRM system.

Follow-Up:
Follow up with interested students to provide additional information, answer questions, and move them through the enrollment process.

Feedback Collection:
Gather feedback from interactions and conversations to improve our telecalling strategies.

Qualifications and Skills:

Education:
A bachelor's degree in any field.

Communication Skills:
Excellent verbal communication skills with a clear and persuasive phone manner.

Persuasion Abilities:
Ability to present information persuasively and handle objections effectively.

Empathy:
Empathetic attitude and active listening skills to understand students' needs.

Result-Oriented:
A goal-oriented approach with the ability to achieve targets and quotas.

Team Collaboration:

Willingness to work closely with the counseling and administrative teams to coordinate appointments and provide seamless support to students.

Time Management:
Effective time management skills to efficiently handle a high volume of calls.

Job Types:
Full-time, Part-time

Part-time hours: 30 per week

Salary:
₹15, ₹25,000.00 per month

Benefits: