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    Tele calling - Kolkata, India - Preficia India Manpower Services Pvt Ltd

    Preficia India Manpower Services Pvt Ltd
    Preficia India Manpower Services Pvt Ltd Kolkata, India

    1 week ago

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    Job Title: Customer Care Executive

    Company Name: Preficia India Manpower Services Pvt Ltd

    Location: Bhawanipur, Kolkata, West Bengal

    Salary: ₹8,500 - ₹11,000 per month

    Employment Type: Full Time

    Job Description:

    Preficia India Manpower Services Pvt Ltd is seeking dedicated individuals to join our team as Customer Care Executives in Kolkata. As a Customer Care Executive, you will be responsible for providing excellent customer service and addressing customer inquiries and concerns. This is a great opportunity for freshers to start their career in the BPO/Customer Care industry.

    Responsibilities:

    Interact with customers over phone calls or other communication channels in a professional and friendly manner.

    Address customer inquiries, concerns, and requests promptly and accurately.

    Provide information about products or services, resolve complaints, and ensure customer satisfaction.

    Document and maintain records of customer interactions and transactions.

    Collaborate with team members and other departments to resolve complex issues.

    Requirements:

    Educational qualification: 12th Standard / PUC.

    Both male and female candidates are welcome.

    Age between 18 to 30 years.

    Proficiency in Hindi, English, Bengali, and other local languages.

    Good communication skills and a customer-oriented attitude.

    Basic computer skills and familiarity with call center equipment.

    Ability to work well in a team and handle a high volume of customer interactions.

    Salary and Benefits:

    The salary for the Customer Care Executive role ranges from ₹8,500 to ₹11,000 per month, based on experience and performance.

    Other benefits and incentives may be provided as per company policy.

    FAQs:

    Q: What is the required education qualification for this role?

    A: Candidates must have completed 12th Standard / PUC.

    Q: What are the working days for this job?

    A: The job requires working 6 days a week.

    Q: What languages are required for this role?

    A: Proficiency in Hindi, English, Bengali, and other local languages is desired.

    Q: Are there any age restrictions for this job?

    A: Candidates should be between 18 to 30 years old.

    Q: Are there any additional requirements for this job?

    A: Candidates should possess an Aadhaar Card, PAN Card, and provide bank and education proofs.

    Join our team at Preficia India Manpower Services Pvt Ltd and kick-start your career as a Customer Care Executive in Kolkata. Apply today and become part of a dynamic and customer-centric organization


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