Tele Caller Executive - Mumbai, India - HealthismPlus Technologies Private Limited

Description

The Telecaller will be responsible for making outbound calls to customers, answering inbound calls from customers, and providing excellent customer service.

• Identify, qualify, and refer potential clients to appropriate sales representatives for sales opportunities or to appropriate departments for information about products or services
• Input customer information into computer and verbally relay information to sales representatives regarding customer sales opportunities
• Record customer contacts, sales information, and other information about products and services
• Communicate with sales representatives regarding customer calls

• Take inbound, outbound, and blended calls, answer questions, and document activities in the CRM
• Make outbound calls to prospects and clients
• Assist with sales activities, documenting leads, and managing databases
• Gather and document sales data, such as meetings and appointments, in CRM, including details of visitors and customers
• Prepare and execute proposals and presentations using PowerPoint and Microsoft Word
• Analyze, report, and communicate sales trends, customer patterns, and competitor activity
• Perform other duties as assigned

• Bachelor's degree required
• Strong business telephone and customer service skills
• Excellent organizational skills to meet incoming call volume
• Proven ability to meet and exceed client/customer expectations

• Day shift

• Commission pay
• Performance bonus
• Shift allowance

• Higher Secondary(12th Pass) (preferred)