Medical Billing Executive - Ahmedabad, India - Williampenn pvt ltd
Description
Answer high-volume calls from patients and Providers' offices.- Make outbound calls to referring doctors, patients, and insurance companies to get updated insurance or demographic information on patient accounts
- Utilize resources to troubleshoot and resolve patient issues.
- Use full product knowledge of at least two ABC Company therapies to service patients
- Communicate effectively with various departments within Revenue Cycle Management
- Research explanation of benefits (EOBs) and/or denials in the system to assist patients and explain balances
- Escalate more complex inquiries to Senior Customer Service Specialist for support and resolution.
- Update billing system with updated patient demographic information Education & experience
Salary:
₹22, ₹27,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Evening shift
- Morning shift
- Night shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (required)
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