E-commerce Executive - Surat, India - Pri consultancy

Pri consultancy

Verified Company

Surat, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Coach the team for service performance.

Coordinate order processing, delivery and returns of customer orders.
Coordinate with crossfunctional teams on execution of brand, marketing and ecommerce activities.
Execute activities driven by data analytics.
Identify strategic business partnerships.
Use right key word. Team work with listing department for product description accuracy
Implement customer retention and loyalty programmes.
Implement ecommerce activities.
Implement new business collaboration initiatives.
Implement preventive and corrective measures of disaster recovery plan.
Maintain business partnerships.
Manage a diverse service environment.
Manage operations for service excellence.
Manage service quality and customer satisfaction.
Monitor and maintain smooth functionality of website.
Monitor fulfilment of customers' orders via store pick or delivery service.
Monitor sales, promotions, marketing and social media programmes, and activities over digital platforms.
Operate and maintain existing IT infrastructure and networks based on standard operations procedures.
Prepare insights report on data mining outcome.
Provide specialised knowledge and insights on the development of technology strategy and roadmap.
Track and report business outcome of datadriven insights.
Analysing ecommerce data of our branded website and implement measure that promote and improve the presence of the company.
To monitor, implement and execute the active presence of the property on all Social Media tools to maximize the online exposure of the property, with the goal of increasing fans / followers / subscribers for corporate and property pages.
To monitor and develop enewsletters, when needed, that fit within brand standards that carry property information, news and /or promotions
To identify and evaluate new marketing opportunities to increase direct internet traffic as well as monitoring the online presence and rate position of relevant competitors.
Maintaining an understanding of current ecommerce practices through continuing education, reading, or participation in professional conferences, workshops, or groups.