- Capture all necessary information when recording an incident and communicating with employees
- Assess the needs of new hires and develop onboarding plans to meet requirements
- Orient new employees to company policies, procedures, and culture
- Ensure new hires have all necessary tools, equipment, and resources for their roles
- Develop and facilitate onboarding activities, including team-building, job training, and orientation
- Establish and maintain relationships with new hires to ensure a smooth organizational transition
- Manage the onboarding process end-to-end, including scheduling, tracking, and reporting
- Prepare and present onboarding reports to senior management
- Train new hires on timesheet submission and respective tools within 24-48 hours of joining
- Monitor and assess the progress of new hires to ensure satisfactory performance
- Provide feedback and guidance to new hires regarding performance and development opportunities
- Develop and maintain onboarding materials such as job descriptions, employee handbooks, and other relevant documents
- Manage employee records and data according to corporate policies
- Develop and update onboarding procedures and processes
- Liaise with other departments to ensure new hires have necessary support and resources
- Identify areas for improvement and provide feedback for process and policy changes
- Monitor and report on onboarding expenses and progress against budget
- Excellent communication skills, including active listening
- Critical thinking with the ability to multi-task, prioritize, and manage time effectively
- Comfortable working rotational shifts, including night shifts aligned with US-based clients
- Energetic and able to handle emails, chats, and phone calls efficiently
- High attention to detail and consistent follow-through
- Ability to work in a fast-paced team environment and adapt quickly to changes
- High levels of integrity and discretion in handling confidential information
- Familiarity with internet browsers (Firefox/IE) and email clients (Outlook/Gmail)
- 3-5 years of experience as an Onboarding Specialist or in a call center environment; experience with US-based clients preferred
- Certifications: ITIL, SHRM, or equivalent
- System knowledge: ADP, ATS, Freshworks Suite, Zendesk, Service Cloud, or other ticketing systems
- Any graduate with experience in HR, Customer Service, or Technical Support, preferably handling US clients
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Manage the restaurant, ensuring all tasks are completed efficiently.Staff management: Schedule shifts, delegate tasks, and supervise employees. Order supplies and coordinate deliveries. Compliance: Ensure all food and drink safety rules are followed. · Required Candidate profile ...
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We are looking for freshers for various positions including US IT Recruiter Bench Sales HR Executive Lead BDA Research Analyst Business Process Coordinator.Opportunities available for both voice and non-voice positions Currently we need candidates for US IT Recruiter and HR posit ...
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Nisum is seeking a proactive Information Security Executive to join our team. In this role, you will be crucial in ensuring our information security posture is robust and compliant. We're looking for someone with strong knowledge of information security frameworks, experience in ...
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Inventory Management · Conduct regular stock audits and cycle counts to maintain accurate inventory. · Monitor inventory health, including expiry, damages, and slow-moving items. · Coordinate stock replenishment to meet operational demand. · Order Fulfillment · Ensure timely pick ...
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Key Responsibilities · Shift & Production Schedule Adherence · Follow assigned shift schedules and execute production tasks according to the process requirements and production plan. · Plasma Handling & Processing · Handle plasma collection, sanitization, washing, cutting, poolin ...
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Job Responsibilities: · Lead triage bridges, coordinate containment, ensure evidence integrity. · Perform forensic analysis and threat hunting across EDR/XDR and OT telemetry. · Design & facilitate simulations (tabletop, red/purple team) across time zones. · Develop and deliver I ...
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ROLE DEFINITION: · Finance Specialist – Inventory Accounting ensures accurate accounting records for receipts, disbursements, and other accounting transactions. Performs a variety of clerical and entry-level bookkeeping and accounting tasks, applying accepted procedures to the p ...
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Sourcing, identifying, and engaging Non-IT candidates in US through various channels, including job boards, social media, networking events, and internal databases. · Screening resumes, conducting phone interviews, and assessing candidates' technical skills and cultural fit for s ...
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Key Responsibilities · Monitor & support business-critical Mainframe applications in production. · Analyze and resolve incidents within defined SLAs; perform root cause analysis. · Handle JCL batch jobs, Cobol program investigations, and system ware log analysis. · Coordinate wit ...
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The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information · Ensuring customer centricity by providing apt cybersecurity · Monitoring and safegua ...
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JD for the Relationship Manager · • Managing the customer base of 300 parents/students. · • Responding to customer queries promptly and accurately, via phone, email, or chat. · • Coordinating with subject teachers and students to ensure classes are conducted as · scheduled. · • C ...
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What will you be doing · Network Operations Center (NOC) support in a 24x7 environment · Monitor application performance and system alerts using various monitoring tools · Respond to incidents and escalate issues according to established protocols · Trigger operational procedures ...
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Ensures client and project requirements are being met with the highest quality and accuracy through verifying and communicating routinely with both the client and internal partners. · Converts client requirements into operational work requests, monitor progress, and proactively u ...
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Role Purpose · The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information · Responsibilities: · Ensuring customer centricity by providing apt cyb ...
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Hiring For WFx Coordinator - 24/7 shifts - Hyderabad / Secunderabad, Telangana - confidential
Description
Key Responsibilities:
Employee Onboarding & Orientation
Onboarding Process Management
Documentation & Process Improvement
Requirements:
Preferred Qualifications:
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