- Manage post-sales customer interactions and inquiries
- Ensure customer satisfaction and address concerns effectively
- Collaborate with internal teams to resolve customer issues
- Provide product knowledge and information to customers
- Maintain accurate records of customer interactions
- Work towards achieving high customer retention rates
- 2-6 years of experience in post-sales customer handling
- Excellent communication and interpersonal skills
- Proven ability to handle customer inquiries and resolve issues
- Strong organizational and multitasking abilities
- Familiarity with CRM software is a plus
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Post Sales - Kolkata, India - Team Taurus
Description
Job RequirementsJob Title: Post Sales Customer Handling
Company Name: Team Taurus
Location: Kolkata, West Bengal
Salary: Not Disclosed
Qualification: Not specified
Job Description:
Team Taurus is seeking an experienced Executive for Post Sales Customer Handling in Kolkata. If you have 2-6 years of relevant experience and possess exceptional customer service skills, this is an excellent opportunity to join a dynamic team. The salary for this position is not disclosed, providing potential for competitive compensation.
Responsibilities:
Requirements:
FAQs:
1Q: What is the experience required for the Executive Post Sales Customer Handling role?
A: We are looking for candidates with 2-6 years of experience in post-sales customer handling.
2Q: What is the salary range for this position?
A: The salary for the Executive Post Sales Customer Handling role is not disclosed. It will be discussed during the interview process.
3Q: Are there specific qualifications needed for this position?
A: No specific qualifications are mentioned. We encourage candidates with relevant experience in post-sales customer handling to apply.