Ms Exchange Administrator - Bengaluru, Karnataka, India - EY

Verified Company

Bengaluru, Karnataka, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

MS Exchange Administrator
Enterprise Technology provides reliable, secure and resilient technology services and solutions to support over 300,000 EY people.

As part of Enterprise Technology, you'll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure.

Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions.

You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.

The opportunity

Responsible for the support and administration of global Messaging and Directory services infrastructure based primarily but not exhaustively on MS Exchange technologies.

This entails utilizing ITIL methodologies, and could include other responsibilities such as vendor management, and infrastructure maintenance, upgrades, migrations, roll out of new technologies/services and documentation and support of same.

Knowledge sharing and training of team members.

Your key responsibilities

Traditional MS Exchange Server Administration and Infrastructure Administration.
Office 365 package administration (PowerBi, Power Apps, Yammer, Stream).
Active Directory Administration.
Possess strong troubleshooting capabilities.
Follow ITIL defined processes such as incident, problem and change management that are established within the organization.
Participate in project activities where requested relating to migrations, build outs and other infra related areas
Responsible for resolution of incidents and problem cases where vendor documentation, base technical skills, and knowledge of environment are sufficient for resolution.

Skills and attributes for success

To qualify for the role, you must have

Analytical ability in supported core technologies for large user bases
Sound judgment and tact
Strong communication (oral, listening and writing), interpersonal, organizational, and project management skills in languages requested (English primary and others as needed)
Strong teaming, organization and time management skills
Excellent communication skills written / verbal skills
Cross cultural awareness
Knowledge of ITIL method processes
Ability to manage strategic vendors like Microsoft support and Microland support.
Willingness to share knowledge and should be able to impart classroom / hands on training to others in system

Technical skills to include:

MS Exchange 2010/2013/2016 server administration
Office 365 administration.

MS Outlook 2010/2013/201

Exchange Management tools, including maintenance and monitoring tools.
Skilled in supporting Modern Workplace tools and resources.
A good understanding of Windows 2008/2012, Active Directory Services, Domain Name System (DNS), IIS configuration and other core network Services related to Exchange Server 2013/201
Mobility solutions like ActiveSync, Citrix Zen Mobile, Outlook for Mobile (on Exchange) are preferable
Unified Messaging (UM), Skype etc are preferred
SCOM Exchange Monitoring skills are preferable.
PowerShell Scripting.
Working knowledge of M365 services
Woking knowledge on Modern Meeting Schedule and Condeco panels

Ideally, you'll also have

Experience in managing and supporting large Exchange environments. This involves planning, designing, implementation and setup of Microsoft Exchange infrastructure.
Backup, High Availability, Disaster Recovery and Site Resilience
Server & SAN sizing, Anti virus, Anti spam Gateway solutions (IE: Iron Port and Exchange EOP)
Security technologies within Exchange
Setting up / maintaining Remote access tools
OWA, Outlook Anywhere & Activesync etc

What we look for

Five or more years of handson experience in installing, configuring, and troubleshooting Microsoft Exchange Server 2007 or later—with a thorough understanding of its design and architecture.
One or more years of handson experience with Microsoft Exchange Server 2010—installing, configuring, and troubleshooting, with a thorough understanding of its design and architecture
Experience with working in a large global Exchange implementation / Migration project

What we offer

As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward.

Here, you can combine g