- Provide day to day application support for a variety of clients including one or more based in the US
- The ability to understand SCM business processes and requirements and translate these into system solutions, resolving any business issues is essential.
- Ability to resolve support issues and add value through delivering fixes and ongoing ways of improving current delivered functionality for the Oracle Fusion SCM modules
- Requirements gathering and documentation for business changes.
- Work with technical consultants to deliver client requirements.
- Liaise directly with clients to ensure all requests for change are properly designed, assessed, prioritized, and managed through to completion.
- Assist with transitioning clients into support post Cloud implementation projects and from competitors.
- Identifying persistent problems and work with key stakeholders to address the root causes.
- Providing end user application and functionality training.
- Support all aspects of Cloud Quarterly Releases from Impact Assessment through testing and defect support
- Creating test plans and coordinating testing with the different stakeholders.
- Assist in defining and optimizing simple yet effective business processes and drive change within the organization through negotiation and consensus-building.
- Help ensure that MS ERP initiatives follow the proper planning, scheduling and management processes.
- Ensure issues with the Oracle Product are correctly logged, tracked and escalated with Oracle through the Service Request process
- Assist with risk management and change management on projects.
- A minimum of 5 years' experience as an application support analyst or similar role.
- Experience in Oracle implementations and/or upgrades
- Experience of the following modules within SCM: Procurement Contracts, Purchasing, Sourcing, Supplier Portal, Supplier Model, Supplier Qualification Management, Self-Service Procurement, Receiving, Inventory, Cost Management and approvals (BPM and FSM)
- Must have good experience translating business requirements and design into functional solutions
- ITIL process Knowledge
- Experienced user of defect tracking systems, including the extraction of key data for weekly reporting and KPI tracking.
- Experience in configuring Punchout Catalogue management and B2B supplier communication
- Experience in configuring and supporting Smart View reports
- Experience working with other Oracle modules such as Financials, EPM and Projects
- Functional and Technical problem investigation skills.
- Oracle Cloud Procurement Certification
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SCM Procurement
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Version 1 Bengaluru, IndiaVersion 1's market leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia. · We deliver consulting and managed services to transform and op ...
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Senior Oracle Cloud SCM/Procurement Consultant - Bengaluru, India - Version 1
Description
Job Description
Version 1 seeks an experienced Oracle Cloud SCM/Procurement Functional consultant.
The successful candidate will join our Bangalore based Oracle Cloud Functional Support team, forming part of Version 1's ERP Practice. Candidate should be customer focused and process driven with great documentation skills. As a Remote India-US Time Zone Resource , you will play a crucial role in bridging the gap between our US-based operations and our talented team in India. Your ability to work effectively across time zones will be essential. Here are the key responsibilities.
Responsibilities:
Qualifications
Desirable Skills: