Avp Programme and Project Services - Hyderabad, India - HSBC

HSBC

Verified Company

Hyderabad, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Business:
Risk & Compliance Transformation (CT

Open positions: 01

Role Title:
Portfolio Services Manager

Global Career Band:
GCB 5

Location (Country/city)
:India/Hyderabad

Recruiter Name:
Akshay Kumar

Why Join US?

Risk & Compliance Transformation ensures effective and efficient definition, planning, management and execution of global change programmes related to financial crime risk, supporting the business teams and HSBC to meet its regulatory commitments and covers key areas such as money laundering, sanctions and anti-bribery and corruption.

The Portfolio Services Manager is responsible for portfolio management support activity provided by the Portfolio GPMO function within Global PMO.

Portfolio Services Managers will follow similar alignment as Heads of GPMO, and Heads of Transformation (e.g. aligned to Global Business, Global Functions change portfolios).

He/she is responsible for providing the day-to-day support to the Heads of GPMO, and Heads of Compliance Transformation by facilitating executive decision-making support activities i.e.

presenting insight and reporting and facilitating demand and supply management processes

What You'll Do?

Principal Accountabilities:

Key activities and decision making areas:

Value Creation

Escalate bottom up demand for the portfolio from Regions/Priority Markets to the Heads of Transformation/Head of central PMO, and Senior Portfolio Services Manager (e.g. Programme/Project description, benefits, timeline, resource requirements)
Actively facilitate the ongoing portfolio prioritisation process (and support cross portfolio prioritization where necessary) supporting the Heads of Transformation/Heads of GPMO
Actively highlight and monitor crossprogramme dependencies within and outside the portfolio
Monitor alignment between the Global Business/Global Function and their strategy and investment spend along with maximizing benefits realised
Respond to adhoc requests from the Heads of Transformation/Heads of Management to support critical decision making (e.g. oneoff benchmarking analysis and board papers)
Facilitate portfolio supply and demand supply and demand management process by forecasting and managing demand (via order book)

Typical Targets and Measures

Target

Being regarded as a valueadded decisionmaking support by Global Business/Global Functions

Measure

Business partner satisfaction

Target

Facilitate portfolio planning to ensure strategic alignment to Business and Group priorities, and to maximize benefits

Measure

Budget variance against plan on portfolio level
Benefits delivered against plan on portfolio level (this is pending further governance / guidance on how to measure

Operational Performance

Ensure transparency of change portfolio performance, milestones tracking, costs and benefits against baseline plan and provide commentary on variations in performance targets and measures to enable achievement of objectives
Ensure all actions and decisions are documented and tracked to completion within agreed timelines and targets
Communicate to Transformation Support Services any needed changes to the portfolio prioritisation and reporting frameworks prioritized by Global Business and Global Functions
Act as the main facilitator to the portfolio prioritisation process on a rolling basis
Work with programme leads within each portfolio to ensure Group Transformation standard programme governance and reporting are in place and portfolio and programme costs and benefits tracked are in line with FIN guidance

Typical Targets and Measures

Target

Programme and portfolio performance are calculated using consistent methodology enabling "appleforapple" comparisons to be made within and across portfolios

Measure

Required order book fields are populated and accurate for the respective portfolios

Target

Programme and portfolio risks are identified and actively monitored until resolved/mitigated

Measure
Mix of Portfolio Management metrics

Capability and People Development

Foster close collaboration with Heads of Transformation/Head of PMO, and other central PMO leads and teams
Contribute to a positive work environment and promote teamwork to drive Global Transformation engagement
Build close working relationships with programme leads within each portfolio

Typical Targets and Measures

Portfolio Services Managers are generally Individual Contributors with no people management responsibilities

Target

Uplift Global Change Delivery capability through skills and experience development

Measure
Whether the individual meets the minimum role standards by competency

Major Challenges

Support the Heads of Global Compliance Transformation/Heads of Management Services in facilitating executive decision making in a large variety of contexts and in within potentially tight timeframes
Drive the uptake of standardized metho