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    Customer Service/Customer Support Internship - Delhi, India - Glamwizz India Private Limited

    Glamwizz India Private Limited
    Glamwizz India Private Limited Delhi, India

    2 weeks ago

    Default job background
    Internship, Full time
    Description

    About the internship:

    Selected intern's day-to-day responsibilities include:

    1. Customer Interaction: Interact with customers via phone, email, chat, or in person to provide information, resolve inquiries, and address complaints in a professional and courteous manner

    2. Problem Resolution: Identify and resolve customer issues promptly, including product/service problems, billing discrepancies, and delivery concerns, aiming for high levels of customer satisfaction

    3. Complaint Handling: Handle customer complaints effectively by investigating issues, escalating to relevant departments if necessary, and following up to ensure resolution and customer satisfaction

    4. Documentation: Maintain accurate records of customer interactions, transactions, inquiries, and complaints using CRM software or other designated systems

    >

    Only those candidates can apply who:


    1. are available for full time (in-office) internship


    2. can start the internship between 21st Apr'24 and 26th May'24


    3. are available for duration of 4 months


    4. are from or open to relocate to Delhi and neighboring cities


    5. have relevant skills and interests



    Stipend:

    INR ₹ 15,000 /month

    Deadline:

    :59:59

    Other perks:

    Certificate, Letter of recommendation, Informal dress code

    Skills required:

    MS-Office, MS-Excel, English Proficiency (Spoken) and English Proficiency (Written)

    About Company:

    Glamwiz is an online brand, a one-stop destination for Indian ethnic wear in Indian weaves. Glamwiz was founded in 2017 to provide its customers with affordable Indian wear that is the best in quality and exclusive.


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