Operation Executive - Gurugram, Haryana, India - EpVi New Technological Epoch Pvt. ltd.
Description
Job Opening:
Operations Executive
We are seeking a motivated Operations Executive to join our team and gain hands-on experience in operational management.
As an executive, you will assist in various operational tasks and projects to support our team and enhance our business processes.
Responsibilities:
- Proactively engage with clients to understand their needs and ensure high satisfaction levels.
- Implement strategies to enhance client experience and maintain longterm relationships.
- Streamline operational processes to improve efficiency and productivity.
- Ensure timely delivery of services/products to clients while maintaining quality standards.
- Serve as the primary point of contact for clients, maintaining clear and consistent communication.
- Coordinate with internal teams to ensure seamless execution of client projects.
- Address any issues or conflicts that arise during project execution promptly and effectively.
- Collaborate with internal teams to develop solutions that meet client requirements and expectations.
- Proactively identify potential challenges and take preventive measures to mitigate risks.
- Prepare regular reports and presentations for management review, highlighting achievements and areas for optimization.
- Share insights and learnings with the team to foster a culture of continuous improvement.
- Take corrective actions as needed to address noncompliance issues and improve overall quality.
Requirements:
Strong organizational and multitasking skills.
Excellent communication and problem-solving abilities.
Ability to work well in a team and collaborate effectively.
Education and Experience:
B. Tech Degree (Electrical Engineering) or business related field
Prior experience in operational or managerial roles is a plus but not required.
Work mode:
WFO
(10am 7pm)
Working Days:
Monday - Saturday
Pay:
From ₹20,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
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