Receptionist - Bhilai, India - Arihant Group of Companies
Description
Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards- Provide exceptional customer service by performing upselling, crossselling, suggesting alternatives and following up on customers' requests
- Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
- Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations
- Specific for Multimedia: Upsell and crosssell products and services in order to reach hourly and daily sales targets
- Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
- Handle cash register and transactions with the customers in an effective and accurate manner as required
- Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations
Salary:
₹10, ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
Schedule:
- Day shift
- Fixed shift
- Flexible shift
- Rotational shift
Ability to commute/relocate:
- Bhilai, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
Microsoft Office: 2 years (preferred)
- Front desk
- Receptionist: 3 years (preferred)
Language:
- English (preferred)
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