Csod Administrator - Bengaluru, India - Quess IT Staffing

Quess IT Staffing

Verified Company

Bengaluru, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

About Us
"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India's leading business services provider and largest domestic private sector employer. Quess Corp Limited is - 'A Great Place to Work' certified - a testament to our excellent culture, people, and processes."

About Company

Roles and Responsibility

Job Description:

CSOD Administrator

Exp

4 to 6years

Location

Bangalore

Key Qualifications and Competencies:

4 to 6 years of experience working with an enterpriselevel Learning Management System (LMS); Cornerstone OnDemand preferred.
Advanced knowledge of MS Excel
Excellent organizational, planning and administrative skills, including the demonstrated ability to organize, prioritize, and manage simultaneous projects.
Excellent interpersonal skills, telephone manner, personal contact.
Excellent verbal and written communication skills.
Extreme customer service orientation.
Ability to handle sensitive information with discretion, and ability to exercise sound judgment.
Strong problem solving skills.
Ability to learn systems and processes quickly.
Proactive team player with a strong desire to learn and grow.

Responsibilities:

Configuration and maintenance of the Cornerstone OnDemand system.
Secondlevel support involving all technical inquiries for CSOD.
Troubleshooting CSODrelated issues from employees, managers, and the HR team.
Investigate, test and implement new features and functionality of CSOD modules.
Track and report on metrics in Cornerstone for both internal clients and stakeholders. This includes training of our HR Ops staff to properly do their own reporting and analytics.
Perform quality assurance and testing on courses, features, and functionality associated with CSOD.
Support training delivery, including setting up Events & Sessions, Trainers, etc.
Support in driving the competency assessment and improvement for the Organization wide assessment process.
Drive training administration for bulk user loads, user administration, and customer reporting.
Create and provide training related dashboards, custom reports, development plans and documentation for all training related activities
Work with Talent Management team and businesses to create Digital learning paths in cornerstone
Bulk loads into the system, as necessary.
Research and recommend system improvements that will enhance user experience in training and talent management