Customer Associate - Navi Mumbai, India - Ebixcash

Ebixcash
Ebixcash
Verified Company
Navi Mumbai, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Customer Service Representative


Duties:


  • Provide exceptional customer service to clients in a friendly and professional manner
  • Answer incoming calls and respond to customer inquiries promptly and efficiently
  • Assist customers with product information, pricing, and availability
  • Process orders, returns, and exchanges accurately and efficiently
  • Upsell products and services to maximize sales opportunities
  • Resolve customer complaints or issues in a timely and satisfactory manner
  • Maintain a high level of product knowledge to effectively assist customers
  • Utilize technology, such as pointofsale (POS) systems, to process transactions

Skills:


  • Excellent verbal and written communication skills in English and [Multilingual]
  • Proven ability to upsell products and services
  • Experience in technical sales or technology sales is a plus
  • Familiarity with pointofsale (POS) systems is preferred
  • Strong organizational skills with the ability to multitask effectively
  • Previous experience in jewelry sales or electronics sales is a bonus
  • Basic math skills for processing transactions accurately
We offer competitive compensation and benefits packages, including medical insurance, retirement plans, and paid time off. Join our team of dedicated professionals who are passionate about providing outstanding customer service.


Job Types:
Full-time, Part-time


Salary:
₹19, ₹25,000.00 per month

Expected hours: 9 per week


Benefits:


  • Health insurance

Schedule:

  • Morning shift
  • Weekend only

Education:


  • Bachelor's (required)

Experience:


  • Customer service: 1 year (required)

Language:


  • English (required)
  • Hindi (required)

Work Location:
In person
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