Customer Advisor - Ameerpet, Hyderabad, Telangana, India - One Window Overseas Education
2 weeks ago
Description
1. Connect with prospective students, introducing educational programs and providing detailed information.- Engage in direct walk-ins, greeting and assisting potential students in understanding available courses, admission procedures, and program benefits.
- Schedule appointments for prospective students with senior student counselors, ensuring timely follow-up and coordination.
- Maintain accurate and up-to-date records of all interactions, inquiries, and appointments using the designated CRM software or database.
- Collaborate closely with the student counselling team, sharing feedback, insights, and updates on student interactions and progress.
- Assist in organizing and participating in virtual events, webinars, or seminars to attract potential students and generate leads.
- Ensuring a positive experience for all students and maintaining a professional and helpful demeanor at all times.
Qualifications and Skills:
- Must have Bachelor's degree.
- Excellent verbal and written communication skills in English. Proficiency in Hindi and Telugu is a plus.
- Demonstrated ability to communicate effectively and convincingly
- Good at computer skills, including proficiency in MS Office.
- Adaptable and flexible, able to work independently as well as part of a team.
- Strong interpersonal skills and the ability to build rapport and establish trust with a diverse range of individuals.
- Previous experience in a similar role for 1-2 years is an advantage.
Job Types:
Full-time, Permanent, Fresher
Pay:
₹20, ₹25,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Near Ameerpet station, Hyderabad : Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- How quickly can you join?
Education:
- Bachelor's (required)
Language:
- English (required)
- Hindi (preferred)
Work Location:
In person
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