Online Fulfillment Center - Thane, India - Just Dogs Spalons Pvt Ltd

Just Dogs Spalons Pvt Ltd

Verified Company

Thane, India

4 days ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

As the Online Fulfillment Center Manager for Warehouse and E-commerce Operations, you will oversee the efficient and effective operation of our e-commerce fulfillment center, ensuring timely and accurate processing of online orders.

You will lead a team responsible for inventory management, order picking, packing, shipping, and overall warehouse operations to meet customer expectations and drive business growth.

Responsibilities:

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Team Leadership: Recruit, train, and manage a team of warehouse associates and e-commerce specialists. Provide leadership, coaching, and performance feedback to ensure a high-performing and engaged workforce.
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Warehouse Operations Management: Oversee all aspects of warehouse operations, including receiving, storage, inventory control, and order fulfillment. Develop and implement processes and procedures to optimize workflow efficiency and productivity.
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E-commerce Order Fulfillment: Coordinate the picking, packing, and shipping of online orders to ensure accurate and on-time delivery to customers. Monitor order processing metrics and implement strategies to meet service level agreements (SLAs) and minimize order turnaround times.
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Inventory Management: Maintain accurate inventory records and ensure adequate stock levels to fulfill customer orders. Implement inventory control measures to minimize shrinkage and ensure product availability.
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Quality Assurance: Establish and enforce quality standards for order accuracy, packaging, and shipping. Conduct regular quality inspections and implement corrective actions as needed to maintain high levels of customer satisfaction.
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Technology Utilization: Leverage technology solutions, including warehouse management systems (WMS) and e-commerce platforms, to streamline operations and improve order processing efficiency. Collaborate with IT teams to troubleshoot technical issues and implement system enhancements.
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Health and Safety Compliance: Ensure compliance with workplace health and safety regulations and best practices. Implement safety protocols, provide training to warehouse staff, and conduct regular safety audits to maintain a safe working environment.
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Performance Monitoring and Reporting: Monitor key performance indicators (KPIs) such as order accuracy, inventory turnover, and labor productivity. Generate performance reports and analyze data to identify areas for improvement and implement corrective actions.

Qualifications:

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field; or equivalent work experience.
Previous experience in warehouse management, preferably in an ecommerce fulfillment environment.
Strong leadership and team management skills with the ability to motivate and inspire others.
Knowledge of warehouse operations, inventory management principles, and ecommerce fulfillment processes.
Proficiency in warehouse management systems (WMS) and ecommerce platforms.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
Detailoriented with strong problemsolving and decisionmaking abilities.
Familiarity with health and safety regulations and best practices in warehouse operations.

Pay:
₹15, ₹30,000.00 per month

Schedule: