Front Office Executive Sales - Vijayawada, Andhra Pradesh, India - Travel Times (India) Pvt Ltd
Description
Key Responsibilities:
1.
Customer Interaction:
Provide information about packages, services, and assist with booking inquiries.
Address customer concerns and resolve issues in a timely and professional manner.
2.
Booking Coordination:
Process bookings and reservations accurately. Coordinate with the sales and operations teams to ensure seamless execution of customer requests.
Maintain up-to-date records of bookings and client information.
3.
Documentation:
Prepare and manage necessary documentation for bookings.
Ensure compliance with company policies and industry regulations.
4.
Communication:
Communicate effectively with clients, colleagues, and other departments.
Keep clients informed about their bookings, payments, and any changes in travel plans.
5.
Administrative Support:
Assist in general administrative tasks related to front office operations.
Manage and organize virtual files and documents.
6.
Problem Resolution:
Address and resolve customer issues promptly and professionally.
Collaborate with other departments to find solutions to challenges.
7.
Quality Assurance:
Ensure the accuracy of information provided to clients.
Seek and implement feedback to improve service quality.
8.
Work from Home Setup:
Possess a reliable internet connection and a suitable workspace.
Adhere to company policies regarding remote work.
Pay:
₹10, ₹15,000.00 per month
Shift:
- Day shift
Experience:
- total work: 3 years (preferred)
Work Location:
In person
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