Subject Matter Expert - Navi Mumbai, India - Five Splash Infotech Pvt Ltd

Five Splash Infotech Pvt Ltd
Five Splash Infotech Pvt Ltd
Verified Company
Navi Mumbai, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Subject Matter Expert Responsibilities;
Conducting daily briefing for sharing quality updates and daily target

Handling team and run data

Drive floor and pushing team member for achieving target

Taking escalation calls and senior calls

Conducting refresher for bottom operators and provide feedback

Taking fun activity in holidays

Prepare roster and manage shrinkage on daily basis

Attending All The Customers,Listening Customer Complaint

And Provide Proper Solution To The Customer

Work On Target, Always Monitoring And Achieving AHT and Quality

Provide Accurate Information To Customer About Product

Always Participated in Team Building Skills

Making roster and shared daily shrinkage

Conducting daily briefing for new updated and share targets

Drive the floor absence of Team Leader


Job Types:
Full-time, Regular / Permanent


Salary:
₹15, ₹19,702.42 per month


Benefits:


  • Health insurance
  • Life insurance
  • Provident Fund

Schedule:

  • Flexible shift

Ability to commute/relocate:

  • Navi Mumbai, Navi Mumbai , Maharashtra: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (required)


Speak with the employer
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