Client Servicing Executive - Mumbai, Maharashtra, India - VHM CONSULTANTS
Description
Account Executive- Provide regular updates to clients on the progress of their projects and campaigns that directly affect each client
- Develop open and effective channels of communication with each client that can be employed by other departments as well
- Coordinate internal projects and determine the best utilization of resources to increase client satisfaction
- Become the reliable point of contact for each customer that is required to establish a strong business relationship
- End to End execution of marketing projects and campaigns, including ideation
- Measure and report on performance of all digital marketing campaigns
- Handling social media handles of the clients
- Coordination with all internal and external stakeholders involved to ensure successful execution and the delivery of all elements as per the client's brief and in most cases exceeding the briefs.
- Close interaction with design, planning, project management and execution teams to review delivery of services
- Graduate (MBA preferred) with experience of 2+ years in client servicing
- Excellent presentation, communication, and team management skills with an ability to build relationships.
- Understands the digital ecosystem well and is able to give solutions to clients addressing their business or marketing/communications challenges
Job Types:
Full-time, Permanent
Salary:
₹300, ₹500,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Do you have experience in Agency
Experience:
- Client servicing: 2 years (required)
- Social media management: 2 years (required)
Work Location:
In person
Speak with the employer
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