Customer Care Intern - New Delhi, India - Starcap Wellness Pvt

Starcap Wellness Pvt
Starcap Wellness Pvt
Verified Company
New Delhi, India

6 days ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Intern JD Customer Care Exe

Primary Duties & Responsibilities

  • Helps resolve complicated customer complaints
  • Assist customers with billing inquiries and payments
  • Provide technical support including help with new installations / app download
  • Check account status for customers
  • Answer product questions/Make product recommendations
  • Inform customers of current promotions or special sales
  • Communicates any problems or issues to management for resolution

Requirements:


  • Minimum of High School Diploma or equivalent experience
  • Excellent Customer Service skills
  • Ability to manage multiple priorities and respond in a timely manner to request
  • Previous customer service experience is a plus, but not required
  • Ability to work in a fastpaced environment and collaborate effectively as a team member
  • Proficiency in Microsoft Office (e.g. Word, Excel, and Power Point)
  • Bilingual: French and English a MUST
**Fitspire Offerings:
- *
  • Preference to Final Year Students in respective field
  • Best In Class training and development, work closely with management team
  • Laptop is Mandatory with minimum 90days of Internship


  • Timings

  • Monday to Saturday 10 am to 6 pm ( 1 Sat off in month )
  • Stipend + Food Allowance + Partial Conveyance + Certification + Job Offering

Job Types:
Full-time, Internship

Contract length: 3 months


Salary:
₹5, ₹7,000.00 per month


Shift:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Laptop Mandatory

Experience:


  • Content writing: 1 year (preferred)
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