Customer Service Agent - Gurugram - Sage

    Sage
    Sage Gurugram

    4 days ago

    Description

    About Sage


    Sage is building a global expense management solution that simplifies how businesses track, approve, and reconcile spending.



    About the Role


    As a Customer Service Agent, you will be solving real problems, collaborating cross-functionally, and ensuring customers feel heard, valued, and supported. Your mission will be to manage customer conversations across tickets, chats and calls with care and precision.



    :



    • Troubleshoot resolve issues within defined SLAs

    • Capture report customer feedback from tickets email or other channels

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