Hardware Executive - Bengaluru, India - CMS Computers Ltd
3 weeks ago
Description
Role:
Desktop Support Engineer(Hardware Executive)
Experience:
2-4 years
Education:
MCA / B.Tech/BE
Joining:
Immediate/Serving Notice period
Location:
Tumkur / Koppal / Chikmagalur / Chitradurg
Requirement:
- Resolve any issues related to IT Infrastructure procured as part of the contract in SR/DR/Head offices. (Any issues related to system software procured as part of the contract is also expected to be resolved by the hardware executive)
- Maintain spares at the DR Office.
- Update the service desk executive after closure of the issue raised through phone or close the ticket manually through logging to the service desk software.
- Resolve issues again, if the ticket is reopened due to unsatisfactory feedback provided by the end user.
- Update service desk executive, if the issue cannot be resolved and OEM needs to be involved to resolve issues.
- Undertake preventive maintenance activities
- Service Provider shall provide all the Hardware Executives with laptops with internet connection
Salary:
From ₹25,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or willing to relocate with an employerprovided relocation package (required)
Experience:
- total work: 2 years (preferred)
Speak with the employer
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