Telecaller (Night Shift) - Vadodara, India - Infibusiness Solution
Description
We are seeking a highly motivated and talented individual to join our team as a Night Shift Telecaller with a
US accent.
Responsibilities:
- Make outbound calls to prospective customers in the United States during night shifts.
- Engage in effective conversations to generate leads and promote products/services.
- Build rapport with customers and create a positive impression of the company.
- Provide information about the company's products, services, and promotions.
- Identify and understand customer needs, address inquiries, and provide appropriate solutions.
- Maintain accurate and detailed records of customer interactions in the CRM system.
- Achieve individual and team targets for lead generation and sales conversion.
- Collaborate with the sales team to coordinate followups and ensure customer satisfaction.
- Stay updated on product knowledge, industry trends, and sales techniques.
- Adhere to company policies, procedures, and quality standards.
Requirements:
- Fluency in spoken English with a natural US accent is essential.
- Previous experience in telemarketing or sales is preferred.
- Excellent communication and interpersonal skills.
- Ability to effectively engage with customers and overcome objections.
- Strong negotiation and persuasion skills.
- Exceptional customer service orientation.
- Ability to work independently and as part of a team.
- Good time management and organizational skills.
- Comfortable working in a night shift schedule.
Note:
This position requires working during night hours to align with the US time zone.
Salary:
₹10, ₹25,000.00 per month
Benefits:
- Paid time off
Schedule:
- Night shift
Supplemental pay types:
- Performance bonus
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- tele sales: 1 year (preferred)
Language:
- English with US accent (required)
Shift availability:
- Night Shift (required)
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