Customer Care Executive - Delhi, Delhi, India - Vasa Denticity Ltd

Vasa Denticity Ltd

Verified Company

Delhi, Delhi, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Description:
Customer Care

Roles & Responsibilities:

Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers.

Qualifications Graduate/post graduate

Experience 1-5 Years (can consider freshers also)

Job Locations Chattarpur - South Delhi

Salary:
Up to ₹25,000.00 per month

Benefits: