Supervisor, Global Services - Bengaluru, India - Paychex IT Solutions India

Paychex IT Solutions India
Paychex IT Solutions India
Verified Company
Bengaluru, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

EOE STATEMENT

  • We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

ABOUT THE ORGANIZATION

  • Paychex, Inc
(NASDAQ:

PAYX) is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services.- Industry expertise since 197- 730,000+ clients in the U.S. and Northern Europe

  • Pays 1 in 12 U.S. private sector employees
  • Largest HR company for small to mediumsized businesses
  • Product development company having products for payroll, benefits, and HR.

DESCRIPTION
Recruits, selects, hires and evaluates performance of personnel to ensure all department and internal client needs are handled appropriately. Trains administrative staff on operations policies, procedures, and associated equipment to ensure efficiency and accuracy.

Counsels and develops staff for personal and corporate advancement through career development, training programs and other resources as required for professional advancement.


Supervises Back Office Operations staff to ensure timely and accurate execution of data audit and data entry functions to allow front line and management staff to focus on quality service and business objectives.

Establishes and manages workflows to ensure timely and accurate processing and efficiencies, reporting, ad-hoc research, pre-onboarding tasks, data entry, quality control, audit functions and other tasks completed to support business needs.


Partners with leadership across supported business units to communicates pertinent information and identify opportunities to enhance service provided to supported business units.

Participates in and leads special projects at the request of management to provide supported managers with more time and better information to make quality decisions.

Ensures that specific issues are directed to the appropriate personnel in order to provide high quality service.


CATEGORY

  • COE
2 years of experience in Office setting with increasing responsibility is required.

2 years of experience in Customer Service preferred.

2+ years of experience in Prior leadership experience is required.

Expected all training and demonstrate knowledge of the team queues and the actual work.

Prior leadership experience is required.


OPEN DATE

  • 6/1/2023

CLOSE DATE

FULL-TIME/PART-TIME

  • Full-Time

CREATED BY

  • Selvi Kathiresan

HIRING MANAGER(S)

  • Pramod Cambreth

REQ OPEN DATE

  • 1Jun23

REQ OPEN DATE

  • None Specified
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