Customer Experience Associate - New Delhi, Delhi

Only for registered members New Delhi, Delhi, India

4 weeks ago

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Job summary

You will be the voice of the brand — ensuring every customer interaction turns into a great experience.


Responsibilities

  • You will be the voice of the brand — ensuring every customer interaction turns into a great experience.
  • Handle customer queries across calls, WhatsApp and email & social media
  • Maintain accurate CRM records & ensure all tickets close within SLAs

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