Customer Care Executive - Bengaluru, India - BZ CONSULTANT

BZ CONSULTANT

Verified Company

Bengaluru, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Profile - Customer Care Executive

Shift Timings - 8:00 pm - 5:00 am (night shift)
4:00 am - 1:00 pm (night shift)
2:00 pm - 11:00 pm (day shift)
8:00 am - 5:00 pm (day shift)
Weekly Working Days - 6 Days

Note:
Rotational off

Salary Offered -₹25.0 K to ₹35.0 K (monthly)

Experience - 6 months to 5 yrs of experience as Customer Care mandatory

Communication
Excellent English skills - Ability to Speak, Write & Read
Fluent Hindi skills - Ability to Speak

Job Description:

Knowledge of TAT, compliance, ticketing systems, CSAT.
Working on short SLA and clearing backlogs.
Should be familiar with Customer Empathy, customer service.
Ensure no errors occurred while assisting customers
Reaching productivity that meets job standards, while working with speed and accuracy.
Answer queries about products or the company.
Responding in a timely and effective manner to all internal communication
Adheres to and supports company policies and practices

Salary:
₹25, ₹35,000.00 per month

Schedule: