Administrator - Bengaluru, Karnataka, India - Wipro Limited

Wipro Limited

Verified Company

Bengaluru, Karnataka, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Bengaluru, India

Tech Hiring

Job Description:

RESPONSIBILITIES

Lead and take ownership in troubleshooting and resolving complex 2nd level storage related problems, coordinate resources where necessary and serve as escalation point to 1st level operational teams
Respond to and resolve storage issues within the timeframe of severity level agreements
Support all aspects of storage management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications environment
Take initiative to proactively discover potential storage impacts
Develop solutions that utilize automation through scripting
Participate in tasks related to change, incident and problem management
Document, create and maintain operational runbooks based from best practice and from knowledge/experience gained from daytoday operations for continuous operational improvement.
Mentor and coach other Storage Administrators in resolving technical issues
Deploy and document changes in accordance with problem and change management process
Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to. Complete the projects objectives within timelines
Communicate to both technical and nontechnical audiences, resolution and root cause resulting from the outage or service interruption
Perform the most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity
Lead and ensure all new implementations and designs are operationally supportable
Perform weekends shift duties on rotational basis.
Participate in or lead problem resolution and rootcause analysis

EMC Storage Implementation & Maintenance

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.