Reservations Associate - Jaipur
1 month ago

Job summary
The Reservations Associate processes all reservation requests changes and cancellations received by phone fax or mail identifies guest reservation needs determines appropriate room type verifies availability of room type and rate explains guarantee special rate and cancellation policies to callers accommodates documents special requests answers questions about property facilities/services and room accommodations follows sales techniques to maximize revenue inputs accesses data in reservation system indicates special room reservation types by inputting correct code and rate into the reservation system follows proper escalation procedures when addressing guest concerns.
Job description
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