Customer Service Executive - Thoraipakkam, Chennai, Tamil Nadu, India - Hire Lab Consultants Private Limited

Hire Lab Consultants Private Limited
Hire Lab Consultants Private Limited
Verified Company
Thoraipakkam, Chennai, Tamil Nadu, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Manage large amounts of incoming phone calls

  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Types:
Full-time, Permanent, Fresher


Salary:
₹17, ₹25,000.00 per month


Benefits:


  • Commuter assistance
  • Health insurance
  • Life insurance
  • Provident Fund

Schedule:

  • Day shift
  • Evening shift
  • Fixed shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • Rotational shift
  • UK shift
  • US shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)

Ability to Commute:

  • Thoraipakkam, Chennai, Tamil Nadu (required)

Ability to Relocate:

  • Thoraipakkam, Chennai,

Tamil Nadu:
Relocate before starting work (required)


Work Location:
In person


Speak with the employer
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