Team Member - Mumbai, India - Kotak Mahindra
Description
Job Role:
Liasioning with business Teams, IT as well as external vendors on an on-going basis for extending support to existing & future projects and seek timely solutions.
Monitor timely execution of assigned projects post development to ensure quality deliverables & helping in user/system maintenance post LIVE stage.
Identify changes / enhancements required to existing systems as per user requirements, evaluate impact, prepare change specifications, obtain business user sign-offs, conduct UAT, obtain user sign-offs and implement changes in the live system.
Identify the Gaps in project post GO LIVE & gather feedback from user groups for suggesting improvements as needed & conduct appropriate user training/contact programs with the help of senior team member to ensure that all users are trained to achieve high level of system usage.
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