IT Executive - Gurugram, Haryana, India - Desire Web Services Pvt Ltd

Description

Job description - User Access Management | Senior Executive

Follow up on questions, problems, or suggestions and respond to employee inquiries with appropriate level of urgency.

Provide ad-hoc advice and support for non-service catalog items/general queries as directed.

Take part in Service Improvement Programs (SIPs) as required.

Support senior colleagues in other areas of technology to identify and correct problems.

Provide Ad-Hoc reporting for Access Management as required.

Provides appropriate support documentation and tools for colleagues at all levels.

Collaborates with Project teams to assist with issue resolutions.

Familiar with relevant technology developments.

Maintains knowledge of relevant service catalogs products.

Adheres to standards as defined. Follow all security policies.

A can do attitude and ability to work alone or in a small team

At least two years in Access Management, Software/Hardware Asset Management or related fields

Good working knowledge of MS Apps - especially Excel for some manual reporting activity


Required Skill Set:
Good working experience of MS-Office (Excel/ Word and PPT)

Basic Knowledge of Access Management Process & Licenses.


Qualification & Experience:
Any degree/Diploma in Engineering

Experience: 3-4 years

Must have Good communication

Immediate joiner


Schedule:

• Day shift

Experience:

- total work: 1 year (preferred)


Ability to Commute:

• Gurgram, Haryana (required)

Ability to Relocate:

• Gurgram, Haryana: Relocate before starting work (required)

Work Location:
In person


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