IT Support Technician - Noida, India - Yesventive IT Labs Pvt Ltd

Yesventive IT Labs Pvt Ltd

Verified Company

Noida, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Greetings.

We are hiring
IT Tech Support Engineer for IT Company.

Monday to Friday

Experience: 1 year to 4years

Technical Support Specialist Responsibilities:

Excellent problem-solving and troubleshooting skills.
The ability to communicate technical information in an accessible manner to non

- technical employees.

A process improvement mindset.
Software maintenance and testing capability.
Vendor relations.
Basic knowledge of networking principles and operating systems.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Customer-service focus.
Hands-on problem-solving ability.
Maintains system capability by testing computer components.
Carries out software, network, and database performance tuning.
Documents hardware and software updates.
Installs, modifies, and makes minor repairs to computer hardware and software systems.
Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.

Requirements:

Associate's degree or above in computer science, information systems, or related field
Prior experience working on a Helpdesk, in IT, or similar technical function